Our New PC Setup Process

When someone buys a new computer from us (or brings in a new computer they have bought elsewhere... we work on those too😉!), we offer two levels of service for the transfer.

Most people choose to have us perform our "New PC Setup". This process allows us to mimic your old computer as closely as possible. We have found that, by doing it this way, our clients can pick right back up where they left off using "muscle memory" with minimal learning curve.

To accomplish this, we sit down with the client and collect information about how they use their computer, what programs are important, and gather important passwords to login to all their familiar services. Then, the client leaves the old and new computer with us for 48 hours or less. This gives us time to transfer all the data to the exact same spot it lived on the old machine. Data can take a LONG time to transfer, especially if your old computer is aging, has a failing hard drive, or is just plain slow. This also allows us the time to download and install all programs that were used on the old computer, and generally replicate settings and preferences. Most of our clients LOVE the result of this and find it the easiest way to move between systems with minimal impact.

Most computer repair facilities do what is called a "data dump" instead. They drop all your old files onto the new machine and leave it at that. We do offer this service, "Data Transfer Only", which takes all your files from your entire old computer and dumps them into a folder on your new computer or on an external hard drive. However, none of your programs are installed, and the computer is not personalized to you at all, which includes your internet passwords and favorites, Microsoft Office, QuickBooks/Quicken, and more. Most clients see tremendous value in having us "move them in" to their new computer entirely.

No matter where you get your new computer, or how you want your data moved, Quietech is here to help! :-)

How to Prepare for your New PC SETUP

A QUICK RUNDOWN OF HOW THIS PROCESS WORKS:

You meet with us to provide all the details we need for the new computer. We aren’t able to start our work until we have all the information we need from you : ) We will not be able to do any work for which you do not provide the credentials.
Give us 48 hours (assuming your old computer is functional, and it's hard drive is not in failure state, both of which can significantly delay the time it takes to complete the transfer/setup) to get your new computer all setup and running
You will be called to come pick up your device when we are done (and to meet with someone for a quick tour of the new computer, if you opt to do so. This can be arranged at your new PC Appointment coming up!).
Cancellations with less than 24-hours notice, and no shows, will result in a charge of $120. Thank you for your understanding. Please click here for our full terms of service.

WHAT YOU NEED TO BRING FOR YOUR APPOINTMENT:

During your appointment, we will be asking you about different accounts you may have: Email Address (Yahoo, Gmail, etc.), Microsoft account, Apple ID, QuickBooks, etc. Please bring any and all usernames and passwords you have for all of your online accounts! If you don’t remember them, we can postpone your new computer setup, and instead help you reset them. Then we can get back together and get your new computer ready!
If you have a printer and want to use it with your new computer, please write down your printer model number(s). We can load the printer driver(s) onto your new computer to help make setting them back up easier for you!
We want to make sure the new computer you have is going to work with any external monitors you are going to use. Please note which kind of display your monitor(s) take! If you don’t know what they are called, take a picture and bring it to your appointment! Not sure what your monitor adapter is called? Scroll down for a handy visual guide!
Please bring your cell phone with you! If we need to reset any passwords, it may want to send you a text message to the number they have on file!
If you are bringing us any laptops or all-in-one computers for the data transfers, please bring their power cords!
Please bring us any disks/paperwork/logins/license keys for any software you will need reinstalled: Microsoft Office, Virus/Malware Protection, Quicken, QuickBooks, Adobe, Etc.

A FEW THINGS TO KNOW ABOUT GETTING A NEW COMPUTER:

Files can be copied from the old computer to the new computer. Programs cannot. They need to be reinstalled by scratch with a disk, a serial number, or an account!
Also, even if you have the disks, sometimes your software might be too old to run on your new computer. We may not know what runs vs. what doesn’t until we attempt to install your program.
Your new computer will look and act differently than your old one. It is not possible to make it identical. Be prepared for a small adjustment period while you get used to your newer, better computer!
We aren’t able to start our work until we have all the information we need from you : ) We will not do any work that you do not provide the credentials for.

Our New PC Setup Process

How to Prepare for your New PC SETUP

A QUICK RUNDOWN OF HOW THIS PROCESS WORKS:

WHAT YOU NEED TO BRING FOR YOUR APPOINTMENT:

A FEW THINGS TO KNOW ABOUT GETTING A NEW COMPUTER:

We hope you are as excited as we are! We can’t wait to get your new computer all setup for you! See you soon!

MONITOR CONNECTION GUIDE

Use this handy guide to identify what connections you see on the back of your monitor and what connections you see on the back of your computer. This will help us guide you to the right cable for the job!

VGA

DVI

HDMI

DisplayPort

DisplayPort vs. HDMI