Melissa’s passion for technology blossomed early, starting with an interest in computers that led her to explore web programming by the age of 12. She turned her enthusiasm into action by launching her first computer business as a high school senior project, setting the foundation for a lifelong career in IT.
In 2013, Melissa became the owner of Quietech Associates, a company known for providing tailored technology solutions with a personal touch. Her mission is to empower individuals and small businesses, helping them navigate the rapidly changing digital landscape with confidence and ease.
Beyond her technical expertise, Melissa is deeply committed to fostering connections and building trust with her clients, many of whom are older adults new to technology. She takes pride in demystifying complex concepts and enabling her clients to embrace technology as a tool to enrich their lives.
Dale is a fourth-generation Nevada County native. After spending over 25 years honing his expertise in business management & customer relations outside the region, he is thrilled to return to Nevada County and bring his diverse skill set to Quietech.
As the General Manager at Quietech, Dale oversees the day-to-day operations and is committed to fostering strong relationships with our clients. In addition to his managerial role, Dale handles all our inventory, MacBook battery/screen repairs, as well as printer repairs.
Giacomo is Nevada County born and raised, and started his computer career at a young age by having a passion for computer games and the technology behind them. He's spent his working years serving tables to fund his passion, and recently decided to dive into the world of technology. He hopes to learn as much as possible to better help our community with his years of experience in customer service.
Born to a long line of technology pioneers, Will’s greatest satisfaction has always been to delight family and friends with solutions to their computer challenges. It’s no wonder he loves working at Quietech, bringing you peace of mind. His devotion to optimizing his customers’ systems is in his very DNA.
Jennifer is newer to Nevada County and has quickly fallen in love with the people and location. As a millennial, technology has always been a constant in her life and has thus created a greater want and need for technical knowledge. She worked in a customer facing service industry for over ten years, and now has moved into a technical role at Quietech, where she is thriving!
With a California Polytechnic B.S. in Computer Science paired with Years of IT and Start Up work, Lucas has moved into Grass Valley in hopes to build a more tech literate community. His love of computers and their power to bring people independence, drives him to continuously learn the newest technological innovations, and help others adapt to a rapidly changing world.
Gabe has been developing and marketing for the web since 2001, and over the years, he has had the opportunity to help businesses of all sizes grow their online presence and effectiveness. He specializes in WordPress development, SEO, and social media strategy, but his work covers a wide range of technical needs and specialty services—from Local Business SEO and e-commerce solutions to email marketing, branding, and content creation. Wherever they are in their online business process, he loves helping people bring their ideas to life online. He works remotely for Quietech, but is based in Grass Valley and works with clients all over the area. His goal is always to provide thoughtful, customized solutions that make a real impact. If you or someone you know needs help with a website, digital marketing, or anything in between, feel free to reach out—he’d love to connect!
In between working on her bachelor’s degree, Shantel has been excelling in customer service for over eight years now! Her passion for technology began when her father first introduced her to computers at the early age of only one. She is extremely knowledgeable and has a rapport with customers that is top notch! She is responsible for running our front-end and making sure everyone's i’s are dotted and t’s are crossed, making our shop run like clockwork.
Rileen recently moved to the Nevada County area and quickly fell in love with the location and community. With a B.S. in Business Administration and passion for customer service, she hopes to make a difference in the community and become an integral part of the Quietech team.
Ambrosia grew up in Nevada County and loves the community. She is currently working towards her bachelor's degree in Criminal Justice and has a passion for helping others.
Serving Nevada County & Placer County - Grass Valley, Nevada City, Truckee, Penn Valley, North San Juan, Colfax, Lake Wildwood, Rough & Ready, Lake of the Pines, Alta Sierra, Washington, Soda Springs, Auburn, Dutch Flat, Meadow Vista, North Auburn, and the world remotely!
Quietech is licensed and insured. We are also certified to provide HIPAA compliant technical assistance.
Bureau of Household Goods and Services license #92673.
© 2024 Quietech Associates, Inc.